• Japan: 110 (police), 119 (fire & ambulance)

• China: 110 (police), 120 (ambulance), 119 (fire)

• Three Bears Travel support: You can always contact your guide or our customer service team (support@threebearstravel.com.au) anytime for help in an emergency.

Different tour types have different minimum traveller requirements. Each itinerary page will clearly indicate the minimum number of travellers needed for that specific tour to operate.

If your group does not meet the minimum number but you would still like to travel, we are happy to arrange a Custom Tour tailored specifically to your preferred dates, group size and interests. Simply contact us with your requirements, and we will create a personalised itinerary for you. 

• Carry a basic travel health kit including painkillers, antiseptics, motion sickness remedies, and any personal prescriptions.
• In Japan, hospitals and clinics accept international visitors; English-speaking services are available in major cities.
• In China, large hospitals in cities often have international departments, but outside urban areas, English may be limited. Consider travel insurance that covers medical evacuation.
• Three Bears Travel support: You can contact your guide or our 24/7 customer service team (support@threebearstravel.com.au) anytime for assistance locating medical care or handling emergencies.

Group tours consist of travellers who have booked the same itinerary on the same departure date. Minimum traveller requirements, where applicable, are listed on each tour page.

• Japan: Generally very safe. Standard precautions like keeping belongings secure, using well-lit streets, and following local laws are sufficient.

• China: Urban areas are mostly safe, but exercise caution in crowded tourist spots. Avoid displaying large amounts of cash and use official taxis or ride-hailing apps.

• Three Bears Travel support: Your guide can advise on local safety tips, accompany you in unfamiliar areas, and help with emergency contacts.

• Japan: Visa, Mastercard, and JCB are widely accepted in urban areas. ATMs at post offices, 7-Eleven stores, and major banks usually accept international cards.
• China: UnionPay is the most common network. Visa and Mastercard are accepted in major hotels, malls, and international stores, but not everywhere. Carrying cash or using mobile payments is recommended for convenience.

• Japan: Japanese Yen (JPY). Cash is still widely used, especially in smaller shops, rural areas, and temples. Credit cards are commonly accepted in major hotels, department stores, and restaurants in big cities.
• China: Chinese Yuan (CNY / Renminbi). While cash is accepted, mobile payments like Alipay and WeChat Pay are widely used. Some international credit cards may not work in smaller shops, so it’s advisable to carry some cash or use mobile payment apps.

• Japan: Typhoon season is June–October. Winter travel may involve heavy snow in northern regions.

• China: Summer heat and air pollution can affect health in some cities. Stay hydrated, check local weather, and avoid high pollution days.